Returns & Exchanges

At ROSCOES DIY, we want you to be completely satisfied with your home improvement tools and materials. If a product doesn't meet your project needs, you can return it within 30 days of purchase for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) label.

• 2.
  Package Your Items

  Securely pack the unused items in their original packaging, ensuring all manuals, hardware, and components are included to qualify for a full refund.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.